From Package to Project
We wanted to make it easy for you to work with clients who might need a customized solution for their space once they have purchased a package.
Purchased packages by default are considered "non-custom" projects.
Your Purchase Packages can be found under your project dashboard.
Simply use the search/filter button at the top left to specify that you are looking for "Purchased packages". Clients who have purchased a package have the ability to use the messaging center just like in a space. This way they can reach out to you from within their package to ask for additional help.
Turning A Package into a Regular Project
If you agree to work with the client in a more customized capacity simply turn the purchased package (non-custom) into a project.
Visit your projects dashboard/ projects menu.
Filter your search to "Purchased Packages"
Choose the "Purchased Package" project you'd like to turn custom by clicking "make full project" button.
The "Package" project then becomes a full regular project and is moved into the projects filtered list
A Regular Project
Once you have turned a project from package, you and your client will have access to all of the areas they would normally have in a custom project and space.
Pro Tip: If you are not the Admin, you must have the Project permission to Edit and/or Create in order to be able to see and turn purchased packages custom.