If you're an existing eDesign platform member and would like to transfer your account to Mydoma Studio, we have this handy checklist to walk you through the process.
Step One: Schedule a 1-on-1 call with one of our Account Executives . On this call they they will help you sign up for a trial and/or ensure you Mydoma account is on the correct plan and show you a demo.
NOTE: Please be sure to tell your account executive you'd like to have your eDesign tribe account moved over!
Step Two: Once you have upgraded to Visualizer Pro in Mydoma, you’ll receive communication that your account has been scheduled for transfer with any instructions you need.
Step Three: All your saved projects and favourited product models will be copied to your new Mydoma Visualizer account and any current billing plans with the eDesign Platform will be canceled.
Step Four: We will confirm the transfer is complete and you can proceed with signing into your Mydoma studio to access your membership going forward!
How long does the transfer take?
With the volume of members coming over from the eDesign Platform, we anticipate each transition will be completed between 5-10 business days from the time your account is finalized with your Account Executive.
What do I need to do in my current rendering account before this can happen?
If you haven’t already upgraded your NEW Visualizer account to Pro, you will only be able to transfer 50 projects. Please eliminate anything you cannot transfer.
Please download any renderings you've previously taken in your projects that you would like to keep. The actual project and saved camera angles will copy over but any images rendered will not.
Please favorite any models you've uploaded so they can be shared to your new account. Otherwise you will need to re-upload them manually.
Now is a good time to do a bit of housekeeping. Delete projects you no longer need or want!