Before importing a CAD document to the Visualizer, review these guidelines to ensure a successful upload.
The import tool accepts .dwg and .dxf files format only (.DWG ≤ 5 MB, .DXF ≤ 10 MB).
Only one floor plan drawing per CAD file is supported (more than 1 floor plan within particular file may cause that drawings will not be recognized and import will fail).
Only AutoCAD files can be uploaded.
Before uploading .dwg or .dxf file it is recommended to remove the location lines from the drawing.
The wall thickness the program supports is within 50 ~ 400mm.
The wall length must be 200 mm minimum.
All rooms within imported CAD file should be closed area.
The program only supports the default wall mode of AutoCAD (two parallels).
The program import tool process the simple AutoCAD projects, unnecessary objects like cars, trees,furniture may affect the import process and cause the import failure.
The unit used in the AutoCAD file must be mm.
Keep horizontal/ vertical walls withing the AutoCAD drawing only. Slant floor plan will not be supported.
To begin the import, start a new project and select the Import CAD option.
REASONS THE IMPORT CAN FAIL:
No valid household map has been detected please remove the excess segment, split the household type after import, and meet the size of the household type is greater than 2.5mx2.5m
Cause: The wall thickness is too small to be detected. should be 50-400mm
Resolution: zoom in and enlarge the project to meet wall thickness 50 ~ 400mm requirement.
Import timeout, please contact customer service.
Cause: temporary network connection error (customer’s or program side), file is too complex, file contains more than one drawing of floor plan.
Resolution: remove all unnecessary lines, objects, furniture. Simplify the project and retry. The unit need to be mm.
Unable to detect walls
Cause: This error may be caused by the location lines in your floor plan. Your original CAD file may like this:
Remove those location lines and upload them again.