Step 1: You can access your In-App support, by clicking on the Question mark icon from any screen within your studio.

Step 2: Now, from the resource center, you can click on the bottom option, which is to Connect with Support.

Step 3: You will see the In-App Chat widget opens at the bottom right corner and it allows you to not only send in your queries to the Mydoma Support team but also has a help center embedded in there.

Step 1: In order to send in a new message you can either click on Send us a message option in the middle or click on the messages icon at the bottom and then send a message.

Step 2: This screenshot shows that you can type and send your message to the Mydoma Suppor team.

Step 3: You are easily able to access your old support ticket to review resolutions within the Mydoma In-App chat. Each message that shows up here also has a time stamp, for example, 3w ago, etc. to give you an idea of the time frame and potentially narrow down your search.

Within the in-app chat, you also have the ability to access your Mydoma Help Center.

Step 1: You are able to click on the Help option within the in-app chat to access the entire Mydoma Help Center.

Step 2: Let's say you or your team member wanted to learn more about adding and inviting clients to your studio, you are easily able to access the help articles within the in-app chat.

Step 3: You are able to expand and contract the help widget to adjust it on your screen, while you are working within your studio. Also, to go back to a section or another topic, just click on the back arrow as shown in the screenshot below.

If you need any additional support, click the question mark in the upper right-hand corner to chat with a member of our team.

Happy designing!