All Collections
How to Delete My Account Information?
How to Delete My Account Information?
Paxton Willard avatar
Written by Paxton Willard
Updated over a week ago

First off we never like a to see a "Mydomaer" leave. However, we understand that sometimes, you may want to delete your account for various reasons. Deleting your account is a straightforward process, but it's essential to note that this action is irreversible, and you won't be able to recover your information once it's deleted. Please make sure you are certain about this decision before proceeding.

Note: Deleting your account is not the same as canceling your account.

Canceling your account often involves deactivating it with the option to return and still have your data.

Deleting your account is a permanent action that removes all your data from our platform, with no option to get your work back for any reason.

Once you're logged in, you'll find your profile picture or initials at the bottom left corner of the screen. Click on it to access your profile menu. Inside your profile menu, you will find an option called "User Settings." Click on this option to access your account settings.

From here, select "Delete Account" on the bottom right to initiate the account deletion process.

Read the Warning: Before proceeding, carefully read this message as that informs you about the irreversible nature of this action.

To confirm you will select "Delete Account" again.

After confirming your account deletion, you'll receive a message from us. This message will inform you that your account deletion request has been received and will be processed by the team. This will also be asking for you to confirm once more that you want to delete all of your account information.

Please note that account deletion might not be instantaneous, and it may take some time for the process to be completed. During this time, you may still receive emails or notifications from the platform.

Deleting your account is a significant decision, so be sure that it's what you want to do. Remember that once your account is deleted, there's no way to recover your information. If you have any concerns or questions about the account deletion process, you can reach out to customer support for assistance.

If you ever decide to return, you will need to create a new account.

If you need any additional support, click the question mark in the upper right-hand corner of your studio to chat with a member of our team.

Happy designing!

Did this answer your question?