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Client Credits Overview

Create and apply client credits including retainers, deposits, prepaid blocks of hours, returns, cancellations, and refunds

Dixie Willard avatar
Written by Dixie Willard
Updated over a year ago

The client credit system helps you keep track of your clients' retainers, prepaid blocks of hours, credits for returns and cancellations, and refunds. This is a client-facing feature, so keep that in mind when writing your descriptions. Only team members with appropriate permissions can see, edit, or create and apply client credits.

Which would you like to know about Client Credits?

Click the topic you wish to learn more about for Client Credits to go directly to that Help Guide. At the bottom of each Help Guide you redirect to from the list below, there is a link to take you back here!

Team Member Permissions

  • Minimum permission settings for team member to add/remove credit: Client ➝ View; Project ➝ View; Invoice ➝ Create

  • Minimum permission settings for team member to apply credit as a payment on an invoice: Client ➝ View; Project ➝ View; Invoice ➝ Edit

  • Minimum permission settings for team member to view credits on client's profile: Client ➝ View

If you need any additional support, click the question mark in the upper right-hand corner to chat with a member of our team.

Happy designing!

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